Online Support
As the name indicates, the single user option in tally allows a single user to use a particular account. Though it can be installed in multiple systems, it can only be handled by one person. The LAN networks also in the case of single user Tally account. When the license resides on one machine, there are multiple data that access rights to only one remote user. On the other end, Tally has named single user edition as Silver edition.
Onsite Support
In the case of multiple, all the machines under the LAN network act simultaneously. It will also provide license and data access to remote areas too. It gives access to a minimum amount of around 10 remote users. Multiple users have been referred to as the Gold edition of Tally.
Regardless of the mentioned things, both single user and multiple users have the same features and responsibilities. Other than the mentioned facts, there are many inbound factors.
Common Support Issues
Accounting
Accounting features in Tally is one of the important category of company features that consists of several configurations and functionalities used for accounting transactions and reports.
Inventory
Inventory Features in Tally ERP 9 Inventory features in Tally consists configurations / functions related to inventory transactions and reports. Inventory features in tally are furthered sub-divided into 7 functions
Payroll
The payroll feature in Tally.ERP 9 is fully integrated with accounting to streamline payroll processing. Organisations can set up and process payroll using simple and complex criteria.
UAE VAT
The statutory & taxation company features consists configuration and functions related to statutory compliance for company in Tally ERP 9. The statutory features are related to country specific and depends upon country during the company creation.
Banking
The Banking feature in Tally. ERP 9 provides an end-to-end solution to the banking needs for running your company. You can use its e-payments capability to make timely payments to your parties, manage cheques, reconcile bank statements, and others.
User Security
By default Tally. ERP 9 has two levels of Security namely Owner and Data Entry . Owner - The owner has full access rights which will enable him to work with all the features of Tally. ERP 9, except for Tally Audit and Company Alteration which are reserved for the Administrator.